Firm Performance: Definition and Measurement Models
نویسندگان
چکیده
منابع مشابه
Perceptual Quality Measurement and Control: Definition, Application and Performance
Quality of Service (QoS) is a key word today in the field of telecommunications but the meaning of QoS differs from person to person and system to system. The point that finally matters is the Perception of quality by the user. In this paper we present definition of Perceptual QoS (PQoS) and objective methods to measure it. After which we discuss its application especially for quality control a...
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ژورنال
عنوان ژورنال: European Scientific Journal ESJ
سال: 2019
ISSN: 1857-7881,1857-7431
DOI: 10.19044/esj.2019.v15n1p93